Propertyscouts Tauranga

Property Owners - Information for Landlords & Investors

Landlord Login

Property Owners - Information for Landlords & Investors


We are proud of the fact that we are the only Property Management company we know of offering landlords a ‘GUARANTEED RENT.’ That means that if during a tenancy that we have set-up, if there are rental arrears (for whatever reason) we will pay the rent for a specified period and re-let the property at no cost to the owner. You have to be confident of your ability in order to do that …we are, and that’s why we can! We call that a guarantee, our property owners call it ‘peace of mind’.

Charges: Yes we charge for the excellent service we provide. You wouldn’t expect much in return if we did it for free!  Some owners prefer to try managing their rental property themselves. To them we say ‘good luck' and if you want any help or advice along the way, or maybe a rental appraisal, then we are happy to oblige. Remember – it’s very unlikely that the time and effort you personally put into managing your rental property will be tax deductible. With our help it almost certainly will be.

Rental Analysis of Your Property

We offer free rental appraisals.  We research homes currently on the market for rent, homes which have rented, homes withdrawn from the market and expired rental listings. Unique characteristics of a property, current economic conditions and other factors will be considered to help determine the appropriate rental price.  Please contact us for more information on how we can provide a written rental analysis of your investment. 

Tenant Screening

We qualify tenant applicants based on extensive financial checks (including previous rental history where applicable) and personal reference checks.

The Tenancy Agreement

Once a tenant application is approved, we meet with the tenant to review the tenancy agreement, explain our procedures and answer any questions the tenant may have. We confirm the tenancy information, rent amount (paid in advance), and initial term of the lease and bond payment. We explain our inspections policy and our requirements for ensuring that the property remains in a good state of repair during the period of the tenancy. We review our cleaning guide and any special conditions pertinent to individual properties.


A thorough inspection is completed prior to the tenant commencing occupancy. This documents the condition of the property at the time of move-in, and includes a photographic record. A follow-up routine inspection is completed approximately one month after the tenancy commences (provided everything is going well we normally reward the tenant with a small gift at this time), and then at three or six monthly intervals as deemed necessary. At the end of the tenancy, a leaving inspection will be completed before any bond is refunded. Any damage in excess of normal wear and tear will result in a deduction from the tenant's bond. There is no charge for entry and exit inspections. Routine inspections are charged at $29 +GST.

Owner Payment and Statements

Owners are paid mid month and at the end of each calendar month. Payments are made based on all rents received, less our management fee and any invoices paid by Propertyscouts on behalf of owners. In addition to rental proceeds, you will receive a monthly statement itemising rental income and any deductions or expenses. Along with your statement, you will receive a copy of invoices for any work completed on your property. Annually, you will receive a comprehensive year-end statement for tax purposes.

Repairs and Maintenance

Propertyscouts use reliable and experienced maintenance staff for every home repair you may experience. All tenant maintenance requests are fully reviewed by us before any work is authorised. Before authorising repairs expected to exceed $400 we will contact the owner for approval.

Management Fees

Property owners are not required to pay any funds up-front. Any fees or charges are retained from rent payments. Propertyscouts charge a management fee of 6.9% plus GST.  This fee covers the extensive range of services that we do for you.  Including showing tenants the property, credit and reference checks, signing tenancy agreements, bonds, arranging maintenance, being on call 24/7, keeping tenants on track with rent, and presenting at mediation or the tenancy tribunal.  We also offer promotional packages to ensure that property vacancies are kept to the minimum.

Minimise your risk, maximise your gains. Leave the stress to other property investors.


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